Digi Nerds provides its clients a complete confidential packaged service. We make sure that all information that we gather from our clients is used for processing your order and understanding your chosen preferences. By any means, Digi Nerds does not share any specific information with a 3rd party company or an outside organization until our clients allow us to.
Our systems can collect your information via multiple channels including email subscription, Contact Us forms and through calling our representatives. Our policy ensures that we are protecting your information against any organization that requires it or if it needs to be sold to a third party organization.
The non-technical collected information includes:
- Customer Name
- Company Name (if any)
- Billing Address
- Email Address
- Phone/ Fax numbers
- Order details
The collected information may also include your valuable suggestions, opinions or details about any of our products/services. We also require a brief of what you expect from Digi Nerds
The technical information collected includes:
- IP Address
- Browser Version
- Operating System
- Date/time of your visit to our website
Digi Nerds uses Google Analytics for collecting both technical and non-technical information.
Processing Collected Information
The benefit of collecting information is that our company becomes more aware of client preferences. We educate our employees on what our customers seek from us.
The email address of the client provides us more details about:
- The order placed
- The order status
- Suggestions/complaints about the product/service
- Due Delivery
If our customers subscribe for our mailing lists we may send them information pertaining to our latest offers, promotions, launches and other relevant news related to our company. The collected information also helps us to determine our best sellers and also design new strategies for marketing and advertising purposes.
Secure Payment Channels
To mark a secure experience for our customers, we have added our payment channels to a more secure layer. The SSL commonly identified as https:// before the URL ensures that all payment processes are safe and secure for client’s use. For more convenience we accept payments from all major payment options.
Digi Nerds and its team members are fully aware of the privacy and confidentiality of client information. We do not compromise on any information gathered via any channels. The collected information is secure for communicating with the client only. The information is saved at a secure server and is accessible by appointed team members only.
The information stored is protected from hacking software and data thieves that pry on such information. Rest assured your personal information is stayed intact and is not shared anywhere outside Digi Nerds.
Alterations and Amendments
If Digi Nerds prioritizes your information to be secure at all costs however on certain conditions including judiciary involvement or legal concerns, the company must follow the country’s law and in that regard information disclosure is a possibility.
Contact Digi Nerds
For any doubts or opinions regarding our policies, leave a message using the contact us form. Our representatives will get in touch with you shortly.